Payment is possible through:
We will refund the purchase amount immediately upon receipt and handling of your return. Most returns are processed within 5 working days after we received your return in our warehouse.
The speed of repayment depends on the used payment method:
• iDEAL or pay afterwards: within 3 working days
• Credit card: within 5 working days
When can you expect the delivery of your order?
After you have completed your order and we have received the payment, you will receive an order confirmation from us with the expected delivery day. This also applies if you have chosen Afterpay.
NEW: delivery to the USA in just 2 working days with DHL express!
We charge you only € 15,00 for this service for all orders to the USA.
Within Europe the delivery is 1-5 working days. Delivery to other countries will be within 14 working days. In the unlikely event that your product is out of stock, you will be informed the same day. We also inform you about the expected delivery day. If you then want to cancel your order, this is of course possible.
After receiving your order, you have a 30-day money-back guarantee. If you are not satisfied, you must report this to us via firstname.lastname@example.org within 30 days and return the product or products to us in "new condition" together with the completed return form. After processing your returned goods, you will receive the full purchase amount back on your account within a maximum of 5 working days.