Return & Exchange
Quick exchange? The quickest way to exchange your product is to order a new product today and request a refund through the form below. It saves time and increases the chance that your product is still available.
Returning a product is as simple as 2 steps
1. Register your return using the form in "Step 1" so that we know that your product is being returned.
2. Download the return form, print it out and fill it out as completely as possible.
Step 1 - Register your return
If you are returning items purchased online and would like to receive a refund, please then fill out the return form and return it with all of the item(s) in question. We would appreciate if you also indicate the reason for the return. This way you will help us to improve our service. Upon receipt of your return, we will refund the full purchase amount to your account within 14 business days.
After we reviewed your return request you will receive you free return label by email.
Step 2 - Download and fill in the return form
The return address is indicated on the return form.
Download the return form here fill it out as completely as possible. Then add the form to your return, preferably at the top side of your package.
- Returns can be made up to 30 days after receipt of the product.
- Returns can only be made in the original packaging.
- The product must not be damaged.
- Returns without a form sent cannot be processed.
- Credit will be issued upon receipt, verification and approval.
- Please keep the shipping receipt in a safe place.